EOX Vantage Case Studies

Article published in CHART Exchange | October 2020 issue | Author: Mike Fieseler

It's all about speed - speed to market for program development and implementation, faster turnarounds on queries from prospects and in delivering policies, quicker responsiveness to grow customer satisfaction and retention. Insurers know they must increase their speed, but where do these improvements come from?

EOX Vantage is the industry leader in remote staffing through their Managed Services team and process automation solutions to the transportation and logistics industries. Our industry knowledge and proven solutions drive revenue, reduce expenses and improve overall customer experience for national accounts and household goods (HHG) customers. This case study takes a detailed look at the process of Shipment Accounting for a Moving & Storage Van Line. We can deliver similar solutions for national, regional and local moving and storage companies throughout North America.

In a world driven by technology, it only makes sense to incorporate new processes into all that we do. Artificial Intelligence (AI) has become one of the most prevalent technologies, continually evolving and fully-engrained into the daily processes of leading organizations. While many of us rely heavily on technology to perform our daily tasks, we also understand that the same advanced technology comes with its own set of downfalls. Sometimes it's best to have a real set of eyes to examine what's going on to ensure efficiency and increased accuracy.

Time, money and energy are three things of importance to any organization looking to grow and develop. Combining a dynamic Enterprise Operating System with a 24/7 back office client support team can provide optimal accuracy, transforming the way you operate. The following testimonial reveals how EOX Vantage's Enterprise Operating System and Managed Services help Brazos Specialty Risk keep up with the demand.

The following case study was featured in the November 2018 issue of CHART Coverholders and Risk Takers Exchange Magazine. 

"It it's not easy to implement and use, we aren't going to use it"; a phrase we hear all too commonly due to lackluster technology solutions. An experienced leader in the Insurance industry and President of a new Dealership Rental Program experienced this firsthand when he was approached by a world-leading luxury carmaker for their dealership rental car program.