EOX Vantage Blogs

Published in CHART Exchange | December 2020 issue
Author: Mike Fieseler

We find ourselves at the end of year like no other we've experienced. Everything changed overnight. Your people went remote, your clients went remote. Everyone's attitude and work habits, the way we access data and information and our expectations altered suddenly and to an extent most of us didn't expect.

It all turned into an unprecedented maelstrom of technological activity as we crafted ways to work from home, add self-serve tools, deal with no-contact claims/meetings/service and engineer rapid deployment of digitization and automated workflows.

In an unfortunate bit of irony for businesses, the very apps that are intended to help smoothly run the business and drive workplace efficiency actually may be making their staffers less productive.

This scenario plays out in a situation that's been dubbed "app overload." It's been called the silent productivity killer, due to its counterintuitive nature.

PART 2

Welcome to part 2 in our review of how the COVID-19 pandemic has changed the ways companies do business - in the short term, as well as probably in the long term and perhaps forever.

PART 1

The pandemic has changed the ways companies do business... in the short term, probably in the long term and in some cases likely forever. We have published some pieces recently on the virus's effects on the insurance industry. Now we want to take a broader view and see what it has done for all kinds of businesses in the economy.

Are routine, mundane processes slowing you down? Unfortunately, we see it all too often in the business world; organizations drowning in tasks and suffering due to the lack of visibility and control that they have over their operations. Data is stacked throughout the company in different silos, making it difficult for people to communicate and operate quickly. All in all, this can slow down production and lead to lower efficiency and ROI for an organization. Sounds pretty bleak, but if your organization is dealing with something like this, there is a solution. Companies like EOX Vantage exercise Operational Efficiency to ensure maximum results and productivity in all our work, and we can share the tips and tricks to achieving it within your own organization.

The technology we are immersed in every day wasn't developed overnight. It took years to develop to term and is still updated even once it hits the market. Advanced technology is not a one-and-done deal, it requires attention and maintenance throughout its lifecycle to ensure the best results for end users. The best way to achieve results that will pay off is through a Product Lifecycle Management process.

It’s that time of the year again…fall leaves, hot apple cider, pumpkins, hayrides, and Halloween fun. The spooky times and creepy crawly creatures that come out around Halloween are usually seen in haunted houses, but we’re here to talk about the skeleton in the (office) closet…We’re talking about the dreaded ‘legacy system’. Don’t worry if that word just gave you a fright. EOX Vantage has the top tips and tricks on why you should ghost your legacy system this Halloween!

Are you aware of how actively your employees are engaged at work? For an organization to be most profitable and achieve the greatest ROI, it’s essential that employees are thriving; thriving in the sense that employees are coming into work with the right mindset and attitude to take on the day and tasks ahead. Good news! Getting your team motivated and increasing employee engagement just got a whole lot easier; EOX Vantage is here to share our top tips and tricks!

Are you someone who is mission-driven and isn’t afraid to take risks? Do you thrive off challenges and demonstrate a strong desire to go above and beyond your necessary job requirements? If Monday morning rolls around and you’re the person who rises out of bed excited for what you can accomplish, then you may be on your way to becoming a “trailblazer”! Vantage Agora is here to let you in on what other characteristics makes someone a trailblazer within their own organization.

How often do you hear the sayings, “the customer is always right” or “the customer comes first”? In truth, companies that adhere to these sayings can turn from good to great. After all, customers are the driving force behind any business and are necessary to generate a strong revenue. Which is why it’s in your best interest to keep them happy and coming back. They’re your most valuable resources and creating a customer-centric business is what will drive you to the top. That being said, what exactly is customer-centric and how can you achieve it? We’re here to let you in on all our top tips and tricks!