Smart phones, smart cars, smart TV’s… what’s next? In the dawn of the digital age, everything we know is slowly becoming computerized and increasingly driven by technology. Drones deliver our packages, self-driving cars get us to our destinations; are there robots to do our jobs for us? Yes, in fact there are. More and more companies have been adopting Robot Process Automation (RPA) to help operations run smoother, producing tangible benefits like increased efficiencies and reduced human-error. Okay, don’t panic yet. Before you go and get worried that a robot might snag your job, let’s break down what RPA is and why it won’t jeopardize your job, but rather make it much simpler.
As with every business, there are inescapable tasks that by nature are mundane, repetitive and just downright boring. If we told you that you could automate these routine processes, decrease your costs and enable your employees to focus their energy on higher-level tasks, would you? Most people would be overjoyed to have increased efficiencies coupled with decreased costs and errors. Turns out, this is exactly what RPA is designed to do.
With RPA software or “bots”, it becomes simple to capture and interpret applications that were once painstakingly done by humans. The power to trigger responses and process transactions with RPA makes data processing an extremely effective process; not to mention almost completely error-free. With humans comes human error, but with machines designed to follow a rule-based protocol, the reduction in “little mistakes” makes a huge difference. For companies, this means improvements in the ways customers interact, as well as feel towards them.
So, what tasks should your company turn to RPA for? As we said earlier, it’s the repetitive tasks that we can now hand off to the “bots”. The tasks given to the bots must be rule-based tasks and have the ability to produce defined inputs and outputs. An excellent example of a use case would be the employee onboarding process. At EOX Vantage, we took hold of this idea and completely automated the entire employee onboarding process (along with many of our other processes). Long gone are the days of sky-high piles, new-hire paperwork and back-and-forth communication. RPA processes make it trouble-free to gather and aggregate all of the important data, taking the manual grunt work away from your most valuable assets -your people.
RPA is definitely on the up and coming with its ability to redefine processes, systems, and organizations. No need to worry, at least for now, that robots are going to take over. These “bots” are nothing to fear. We can embrace them with open arms because they’re here to make our lives a heck of a lot easier!