When Your Management System Needs Managed: Part 1

Posted by Mike Fieseler on Jan 14, 2021 2:17:35 PM

Every business needs a system to help run day-to-day operations. Managing General Agencies (MGAs) in the insurance industry often select a platform in the software category of Agency Management Systems (AMS). An AMS provides a robust suite of tools to help insurers manage work functions and processes all up and down the policy lifecycle and throughout the enterprise.

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Topics: Enterprise Operating System, Digital Transformation

Cut Driver Turnover with Automated Communications

Posted by EOX Vantage on Dec 16, 2020 10:45:00 AM

The transportation industry experienced a rough 2020. It got hit harder than many other sectors of the economy, as the pandemic caused problems up and down the supply chain. Going into 2021, according to a recent survey, the top concerns for motor carriers are driver compliance, driver shortages and driver retention.

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Topics: Enterprise Operating System, Digital Transformation, Transportation

Learn the Lessons of 2020 to Automate for the Future

Posted by EOX Vantage on Dec 3, 2020 1:30:00 PM

Published in CHART Exchange | December 2020 issue
Author: Mike Fieseler

We find ourselves at the end of year like no other we've experienced. Everything changed overnight. Your people went remote, your clients went remote. Everyone's attitude and work habits, the way we access data and information and our expectations altered suddenly and to an extent most of us didn't expect.

It all turned into an unprecedented maelstrom of technological activity as we crafted ways to work from home, add self-serve tools, deal with no-contact claims/meetings/service and engineer rapid deployment of digitization and automated workflows.

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Topics: Tips and Tricks, CHART Exchange, Digital Transformation

On the Same Page: How APIs Improve Connectivity, Visibility in Data

Posted by EOX Vantage on Nov 12, 2020 10:45:00 AM

Interviewed by Adam Burroughs | Smart Business Magazine | INSIGHTS Digital Transformation

Businesses should use data they collect to validate decisions, measure performance and find areas of improvement. To do that, data should be visible, consistently formatted and shareable. But it's typically not.

"Business data often needs to be formed into a better, more consumable shape," says Mehul Kenia, a product architect at EOX Vantage. "That's usually because it's stored in discrete systems, even when companies take a cloud-based approach to storage. That makes data hard to link for a clear, holistic picture."

Enter Application Programming Interfaces (APIs). This data management solution can add value to data, offer real-time data and generally make things more efficient.
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Topics: Digital Transformation, Smart Business

Reduce Cycle Times, Amplify Efficiency with Automation

Posted by EOX Vantage on Sep 23, 2020 11:00:00 AM

Doing Brisk Business: You Need Speed to Succeed

Published in Rough Notes | September 2020 issue
Author: Mike Fieseler

If the marketplace were a racetrack, today's policy seekers want to drive a high-performance sports car instead of an old gear-grinding jalopy - which is what traditional operating models of insurance left them with, until recently. Insurance has made steady progress transforming its old-school, paper-based, in-person ethos, but in 2020 the COVID pandemic has super-accelerated the overall trend toward speed.

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Topics: Digital Transformation, Rough Notes

How to Introduce Workflow Automation in Your Business

Posted by EOX Vantage on Sep 10, 2020 11:00:00 AM

Automation 101

Interviewed by Adam Burroughs | Smart Business Magazine | INSIGHTS Digital Transformation

Workflow automation, a key element of the solution strategies known as "digital transformation," enables companies to automate various business processes. This can have a big impact not just on efficiency and accuracy, but on motivation and morale as well.

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Topics: Digital Transformation, Smart Business

8 Ways COVID Has Changed Business - Part 2

Posted by EOX Vantage on Aug 20, 2020 11:15:00 AM

PART 2

Welcome to part 2 in our review of how the COVID-19 pandemic has changed the ways companies do business - in the short term, as well as probably in the long term and perhaps forever.

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Topics: Tips and Tricks, Digital Transformation

8 Ways COVID Has Changed Business... for Good? (Sometimes for Better!)

Posted by EOX Vantage on Aug 12, 2020 11:30:00 AM

PART 1

The pandemic has changed the ways companies do business... in the short term, probably in the long term and in some cases likely forever. We have published some pieces recently on the virus's effects on the insurance industry. Now we want to take a broader view and see what it has done for all kinds of businesses in the economy.

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Topics: Tips and Tricks, Enterprise Operating System, Digital Transformation

Adjusting to the New Business Realities of Insurance

Posted by EOX Vantage on Jul 9, 2020 10:25:00 AM

Published in CHART Exchange | July 2020 issue
Author: Mike Fieseler

In just a few months, the COVID-19 pandemic has completely changed the world, basic human interactions and how companies do business. Being in risk management and mitigation guaranteed the insurance industry would not be an exception. The global crisis forced insurers to react quickly and comprehensively.

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Topics: Enterprise Operating System, Managed Services, CHART Exchange, Digital Transformation

Digital Transformation for the Insurance Industry

Posted by EOX Vantage on May 12, 2020 1:15:00 PM

Published in CHART Exchange | April 2020 issue
Author: Harsha Chaturvedi

Digital transformation and disruptive technologies continue to impact the insurance industry. Until just recently, the everyday tasks of the business primarily ran on manual-input processes. Now the industry is increasingly going paperless and embracing digital transmission for its distribution networks.

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Topics: CHART Exchange, Digital Transformation