Interviewed By Adam Burroughs | Smart Business Magazine | INSIGHTS Digital Transformation
While immediacy has long been high among consumer demands, the pandemic has created a heightened expectation of speed to market. This has opened the door to increased automation, with options such as straight- through processing helping to facilitate the immediacy and ease consumers’ want while providing the data and decreased labor outlay companies are seeking.
Smart Business spoke with Mike Fieseler, vice president of business development at EOX Vantage, about how automated tools, such as straight-through processing, are helping companies satisfy consumers’ need for speed of purchasing.